Measurements for prompt payments of insurance claims （Mar 28, 2011）
1. Approving as "total loss areas" by using aerial and satellite photography
In order to shorten the time for damage investigations of devastated areas, aerial and satellite photographs have been used. The areas (city blocks) where the damage is catastrophic will be approved as "total loss areas" and those areas will be disclosed on our web-site. Customers can utilize the information when they claim insurance payments.
2. Introduction of damage investigation based on customers' self-report
For wooden buildings and household goods with certain conditions, we are introducing damage investigations based on customers' self-report (through written form, and without on-site investigation).